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Rakuten Global & Ebates

Talk about your experience, good and bad, here.
PetWatch
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Re: Rakuten Global & Ebates

#361

Post by PetWatch » Wed May 15, 2019 5:49 pm

Abbey Road said yes to removing the tax.

Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
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Re: Rakuten Global & Ebates

#362

Post by uvalaw2005 » Wed May 15, 2019 7:02 pm

Tokeikan removed tax for me.
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Re: Rakuten Global & Ebates

#363

Post by uaconcorde » Wed May 15, 2019 8:20 pm

PetWatch wrote:
Wed May 15, 2019 5:49 pm
Abbey Road said yes to removing the tax.

Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
but plenty of sellers who do ship international choose not to remove the tax even upon request....
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Re: Rakuten Global & Ebates

#364

Post by tjcdas » Thu May 16, 2019 10:27 am

15% rebate showed up today for a purchase on the 13th!
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Re: Rakuten Global & Ebates

#365

Post by uaconcorde » Sun May 19, 2019 10:46 pm

Update: CLOSER confirmed that they do remove tax, even refunded me the tax this time, despite it was shipped to RGX address within Japan. Thumbs up for customer service. CS at this level is rarely seen among Japanese business.

Will not remove tax or charges 8% "handling" fee:
Seiko Specialty Store
KAITORI KOMACHI
Phaze-one

Removed tax upon insistence, or partial removal (4%, admin fee etc):
WATCH-SHOP (after strong insistence removed 8%)

Will remove tax:
Abbey Road
Brand Up Ginza
CLOSER
YAMAKI SANOYA
O-kura
e-Bloom
KAIUL
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Re: Rakuten Global & Ebates

#366

Post by uvalaw2005 » Fri May 24, 2019 6:10 am

The Rakuten/Ebates sagas continue. Had some cashback disappear from my account last night. Filed a missing cash back report and got this response:
Unfortunately, Cash Back is not available on orders placed through Rakuten Ichiba. This information can be found on our Rakuten Global Market page under Cash Back Terms here:

https://www.rakuten.com/globalrakuten.com

As a courtesy, we have added a $20 Cash Back Bonus to your account now. This Cash Back will be added to your balance when your next order placed with Rakuten has been added to your account.

Let me know if I can assist you with anything further.

Kaelin M.
Member Services
Rakuten.com
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Re: Rakuten Global & Ebates

#367

Post by uvalaw2005 » Fri May 24, 2019 7:03 am

Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
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Re: Rakuten Global & Ebates

#368

Post by ILiveOnWacker » Fri May 24, 2019 7:57 am

What is Rakuten Ichiba exactly? It looks like it’s just Rakuten Global, but it’s hard to tell.


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uvalaw2005
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Re: Rakuten Global & Ebates

#369

Post by uvalaw2005 » Fri May 24, 2019 8:04 am

ILiveOnWacker wrote:
Fri May 24, 2019 7:57 am
What is Rakuten Ichiba exactly? It looks like it’s just Rakuten Global, but it’s hard to tell.
That's basically what I said. This was an order for an Oris Aquis from Kaitorikomachi, same as every other RGM purchase I've ever made. Sent screenshots of my check out page and the original link to the item on RGM. We'll see what they say.
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Re: Rakuten Global & Ebates

#370

Post by TheJohnP » Fri May 24, 2019 9:21 am

From outside looking in, would they consider Rakuten Ichiba to be Japanese only site opposed to the Global Marketplace?
I've got more Converse sneakers than watches, but it is a close race.
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Re: Rakuten Global & Ebates

#371

Post by ILiveOnWacker » Fri May 24, 2019 1:12 pm

The only reference I could find to Ichiban is Rakuten’s Taiwan marketplace:

https://global.rakuten.com/corp/about/ ... cific.html


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Re: Rakuten Global & Ebates

#372

Post by yinzburgher » Fri May 24, 2019 9:20 pm

uvalaw2005 wrote:
Fri May 24, 2019 7:03 am
Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
Not sure that this will help as its a few days before your purchase on 4/26 when cash back was still at 16%.
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Re: Rakuten Global & Ebates

#373

Post by uvalaw2005 » Sat May 25, 2019 8:18 am

yinzburgher wrote:
Fri May 24, 2019 9:20 pm
uvalaw2005 wrote:
Fri May 24, 2019 7:03 am
Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
Not sure that this will help as its a few days before your purchase on 4/26 when cash back was still at 16%.
That's perfect, I just wanted to confirm that the Rakuten Ichiba language was in there back then, even though I don't see how it applies. Thanks!
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Re: Rakuten Global & Ebates

#374

Post by PetWatch » Sat May 25, 2019 2:00 pm

Rakuten Ichiba, ichiba means market. I found this page about Rakuten Ichiba with a direct link to shop in English at RakutenGlobal market.
https://global.rakuten.com/en/ichiba-guide/

Maybe they differentiate since the Japanese site has many more products and these discounts are targeted to the US market.

Has anyone had their credit posted this last round from a purchase made in Rakuten Ichiba Japanese site?
RG2.png
Last edited by PetWatch on Sat May 25, 2019 2:13 pm, edited 3 times in total.
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Re: Rakuten Global & Ebates

#375

Post by USMChawk » Sat May 25, 2019 2:03 pm

The uncertainty surrounding Rakuten’s discounts makes them a non-starter for me. Too many horror stories to make it worth the risk.
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