It seems VC HAS changed their mind and has decided to repair the watch. Furthermore, they may have gone into no response mode.... I've sent 4 emails over the last 6 weeks, (Although to be fair, their email responses have never been great... If I had to guess he uses google translate or something of the like).Spirit of the Watch wrote: ↑Mon Jan 13, 2020 3:05 pmThey did reach out to me and apparently saw the thread I started over at Wus. The guy told me he'd send me a new watch after receiving the one in my possession and a coupon for future use (to what extent I don't know). I thanked him for his time and assured him I understood things happen, it was just bad luck.
I sent it out mid-December but it seems to have spent the last two weeks touring Poland......... it's insured for $500, so I guess we'll see what happens to it.
I'll post whatever the resolution is........... just gotta wait on the postal service now.
-one asking if they received it, stated he did and they would repair it
-I respond immediately (sub 5 minutes from receiving his response) asking to clarify if they're going to replace it (as he said in his initial email)...... they didn't respond to this email,
-6 days later another email simply asking for clarification of what the situation was. I was told he'd pick it up from his watchmaker in a day.
-And a final email, apologizing if I'm being pesky..... but if he could simply clarify if he's going to repair or replace as I thought he'd stated he would. (No response).
Not sure what to think of this...........
I can open a PayPal dispute and receive ~$287 back (the prepay is well past the point of contention now)...........
I hope I'm not being that guy........ but 2 indices problems and frankly their last repair job was subpar (knuckle hair and I had to wipe their fingerprints off). I was willing to deal w/ it until the most recent issue....
Anyhow, hopefully, this is all a misunderstanding. He should email me sometime between this Friday and next Monday. At the very least to give me a tracking number.
Oh, and I've left the WUS thread alone....... the guy seemed saddened by me posting there.