As you may have noticed, we we're offline this morning. This was caused by the "Thanks" plug-in going rogue and using up way too many server resources. This triggered an automatic suspension by our hosting provider as they thought it was a malicious attack. The "Thanks" plug-in has been disabled, hopefully temporarily so I can determine if that was indeed the cause, and take steps to prevent it from happening in the future.
I apologize for the disruption and for any confusion that may have caused.
Rakuten Global & Ebates
Re: Rakuten Global & Ebates
Abbey Road said yes to removing the tax.
Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
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Re: Rakuten Global & Ebates
but plenty of sellers who do ship international choose not to remove the tax even upon request....PetWatch wrote: ↑Wed May 15, 2019 5:49 pm Abbey Road said yes to removing the tax.
Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
Re: Rakuten Global & Ebates
15% rebate showed up today for a purchase on the 13th!
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Re: Rakuten Global & Ebates
Update: CLOSER confirmed that they do remove tax, even refunded me the tax this time, despite it was shipped to RGX address within Japan. Thumbs up for customer service. CS at this level is rarely seen among Japanese business.
Will not remove tax or charges 8% "handling" fee:
Seiko Specialty Store
KAITORI KOMACHI
Phaze-one
Removed tax upon insistence, or partial removal (4%, admin fee etc):
WATCH-SHOP (after strong insistence removed 8%)
Will remove tax:
Abbey Road
Brand Up Ginza
CLOSER
YAMAKI SANOYA
O-kura
e-Bloom
KAIUL
Will not remove tax or charges 8% "handling" fee:
Seiko Specialty Store
KAITORI KOMACHI
Phaze-one
Removed tax upon insistence, or partial removal (4%, admin fee etc):
WATCH-SHOP (after strong insistence removed 8%)
Will remove tax:
Abbey Road
Brand Up Ginza
CLOSER
YAMAKI SANOYA
O-kura
e-Bloom
KAIUL
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Re: Rakuten Global & Ebates
The Rakuten/Ebates sagas continue. Had some cashback disappear from my account last night. Filed a missing cash back report and got this response:
Unfortunately, Cash Back is not available on orders placed through Rakuten Ichiba. This information can be found on our Rakuten Global Market page under Cash Back Terms here:
https://www.rakuten.com/globalrakuten.com
As a courtesy, we have added a $20 Cash Back Bonus to your account now. This Cash Back will be added to your balance when your next order placed with Rakuten has been added to your account.
Let me know if I can assist you with anything further.
Kaelin M.
Member Services
Rakuten.com
IG: @uvalaw2005
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Re: Rakuten Global & Ebates
Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
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Re: Rakuten Global & Ebates
What is Rakuten Ichiba exactly? It looks like it’s just Rakuten Global, but it’s hard to tell.
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- uvalaw2005
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Re: Rakuten Global & Ebates
That's basically what I said. This was an order for an Oris Aquis from Kaitorikomachi, same as every other RGM purchase I've ever made. Sent screenshots of my check out page and the original link to the item on RGM. We'll see what they say.ILiveOnWacker wrote: ↑Fri May 24, 2019 7:57 am What is Rakuten Ichiba exactly? It looks like it’s just Rakuten Global, but it’s hard to tell.
IG: @uvalaw2005
Re: Rakuten Global & Ebates
From outside looking in, would they consider Rakuten Ichiba to be Japanese only site opposed to the Global Marketplace?
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Far and wide I will find 'em and I ride 'em
Bricks and mortar get my licks just for kicks
AD or authorized I don't analyze
Retail, wholesale never fail
Online or offline, I find I don't redefine
Too big to fail or yard sale they all hale
Run or hide just for fun deals I find
Far and wide I will find 'em and I ride 'em
Bricks and mortar get my licks just for kicks
AD or authorized I don't analyze
Retail, wholesale never fail
Online or offline, I find I don't redefine
Too big to fail or yard sale they all hale
Run or hide just for fun deals I find
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Re: Rakuten Global & Ebates
The only reference I could find to Ichiban is Rakuten’s Taiwan marketplace:
https://global.rakuten.com/corp/about/ ... cific.html
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Re: Rakuten Global & Ebates
Not sure that this will help as its a few days before your purchase on 4/26 when cash back was still at 16%.uvalaw2005 wrote: ↑Fri May 24, 2019 7:03 am Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
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Re: Rakuten Global & Ebates
That's perfect, I just wanted to confirm that the Rakuten Ichiba language was in there back then, even though I don't see how it applies. Thanks!yinzburgher wrote: ↑Fri May 24, 2019 9:20 pmNot sure that this will help as its a few days before your purchase on 4/26 when cash back was still at 16%.uvalaw2005 wrote: ↑Fri May 24, 2019 7:03 am Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
IG: @uvalaw2005
Re: Rakuten Global & Ebates
Rakuten Ichiba, ichiba means market. I found this page about Rakuten Ichiba with a direct link to shop in English at RakutenGlobal market.
https://global.rakuten.com/en/ichiba-guide/
Maybe they differentiate since the Japanese site has many more products and these discounts are targeted to the US market.
Has anyone had their credit posted this last round from a purchase made in Rakuten Ichiba Japanese site?
https://global.rakuten.com/en/ichiba-guide/
Maybe they differentiate since the Japanese site has many more products and these discounts are targeted to the US market.
Has anyone had their credit posted this last round from a purchase made in Rakuten Ichiba Japanese site?
Last edited by PetWatch on Sat May 25, 2019 2:13 pm, edited 3 times in total.
Re: Rakuten Global & Ebates
The uncertainty surrounding Rakuten’s discounts makes them a non-starter for me. Too many horror stories to make it worth the risk.