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Rakuten Global & Ebates

Talk about your experience, good and bad, here.
PetWatch
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Re: Rakuten Global & Ebates

Post by PetWatch »

Abbey Road said yes to removing the tax.

Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
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Re: Rakuten Global & Ebates

Post by uvalaw2005 »

Tokeikan removed tax for me.
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Re: Rakuten Global & Ebates

Post by uaconcorde »

PetWatch wrote: Wed May 15, 2019 5:49 pm Abbey Road said yes to removing the tax.

Basically any vendor that does not ship internationally will not remove the tax. I think it's been mentioned before, but even international vendors will not remove the tax when you choose to ship to a Japan domestic address, such as RGX package forwarding service.
but plenty of sellers who do ship international choose not to remove the tax even upon request....
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Re: Rakuten Global & Ebates

Post by tjcdas »

15% rebate showed up today for a purchase on the 13th!
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Re: Rakuten Global & Ebates

Post by uaconcorde »

Update: CLOSER confirmed that they do remove tax, even refunded me the tax this time, despite it was shipped to RGX address within Japan. Thumbs up for customer service. CS at this level is rarely seen among Japanese business.

Will not remove tax or charges 8% "handling" fee:
Seiko Specialty Store
KAITORI KOMACHI
Phaze-one

Removed tax upon insistence, or partial removal (4%, admin fee etc):
WATCH-SHOP (after strong insistence removed 8%)

Will remove tax:
Abbey Road
Brand Up Ginza
CLOSER
YAMAKI SANOYA
O-kura
e-Bloom
KAIUL
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uvalaw2005
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Re: Rakuten Global & Ebates

Post by uvalaw2005 »

The Rakuten/Ebates sagas continue. Had some cashback disappear from my account last night. Filed a missing cash back report and got this response:
Unfortunately, Cash Back is not available on orders placed through Rakuten Ichiba. This information can be found on our Rakuten Global Market page under Cash Back Terms here:

https://www.rakuten.com/globalrakuten.com

As a courtesy, we have added a $20 Cash Back Bonus to your account now. This Cash Back will be added to your balance when your next order placed with Rakuten has been added to your account.

Let me know if I can assist you with anything further.

Kaelin M.
Member Services
Rakuten.com
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uvalaw2005
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Re: Rakuten Global & Ebates

Post by uvalaw2005 »

Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
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Re: Rakuten Global & Ebates

Post by ILiveOnWacker »

What is Rakuten Ichiba exactly? It looks like it’s just Rakuten Global, but it’s hard to tell.


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Re: Rakuten Global & Ebates

Post by uvalaw2005 »

ILiveOnWacker wrote: Fri May 24, 2019 7:57 am What is Rakuten Ichiba exactly? It looks like it’s just Rakuten Global, but it’s hard to tell.
That's basically what I said. This was an order for an Oris Aquis from Kaitorikomachi, same as every other RGM purchase I've ever made. Sent screenshots of my check out page and the original link to the item on RGM. We'll see what they say.
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Re: Rakuten Global & Ebates

Post by TheJohnP »

From outside looking in, would they consider Rakuten Ichiba to be Japanese only site opposed to the Global Marketplace?
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Re: Rakuten Global & Ebates

Post by ILiveOnWacker »

The only reference I could find to Ichiban is Rakuten’s Taiwan marketplace:

https://global.rakuten.com/corp/about/ ... cific.html


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Re: Rakuten Global & Ebates

Post by yinzburgher »

uvalaw2005 wrote: Fri May 24, 2019 7:03 am Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
Not sure that this will help as its a few days before your purchase on 4/26 when cash back was still at 16%.
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Re: Rakuten Global & Ebates

Post by uvalaw2005 »

yinzburgher wrote: Fri May 24, 2019 9:20 pm
uvalaw2005 wrote: Fri May 24, 2019 7:03 am Does anyone have a screenshot of the terms/conditions from the 22% cashback at the end of April?
Not sure that this will help as its a few days before your purchase on 4/26 when cash back was still at 16%.
That's perfect, I just wanted to confirm that the Rakuten Ichiba language was in there back then, even though I don't see how it applies. Thanks!
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Re: Rakuten Global & Ebates

Post by PetWatch »

Rakuten Ichiba, ichiba means market. I found this page about Rakuten Ichiba with a direct link to shop in English at RakutenGlobal market.
https://global.rakuten.com/en/ichiba-guide/

Maybe they differentiate since the Japanese site has many more products and these discounts are targeted to the US market.

Has anyone had their credit posted this last round from a purchase made in Rakuten Ichiba Japanese site?
RG2.png
Last edited by PetWatch on Sat May 25, 2019 2:13 pm, edited 3 times in total.
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Re: Rakuten Global & Ebates

Post by USMChawk »

The uncertainty surrounding Rakuten’s discounts makes them a non-starter for me. Too many horror stories to make it worth the risk.
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