Sorry about your experience and lack of support from the AD.BruceR wrote: ↑Sat Feb 04, 2023 11:54 amI had a bad experience with RiverEdge. It's worse than I'll describe here, but let's just say a Ball watch with a broken tritium tube and misaligned hour/minute hands was considered by RiverEdge to be "normal wear and tear" and not something covered under warranty. Fortunately, Ball disagreed and proved that they're a great watch company.
Glad to hear that Ball made things right.
We no longer have any relationship with River Edge as a forum, FYI.
