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Bad experience with jomashop

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chicharo
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Bad experience with jomashop

Post by chicharo »

I purchased a Seiko presage for 314 usd on november 20th. I paid with a debit card. The bank charged the money.

On december 4th, i received a notification that the package was shipped. I received a PayPal invoice to pay the watch again.

Yesterday, jomashop cancelled my order. I guess the shipping was just a label created.

Jomashop said that they don't charge. But, i don't have the money available on my bank account. How they expect people pay invoices twice???

I dont have the watch and my money is hold from my bank or jomashop
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MoT
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Re: Bad experience with jomashop

Post by MoT »

I'm sure you already are, but contact your bank, I'm sure they'll help you out.

If the debit card you paid with has a major credit card company logo (Visa, Mastercard, etc), the same buyer protections apply as if it were a credit card.
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Boourns
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Re: Bad experience with jomashop

Post by Boourns »

What MoT said. Dispute the charge. Depending on who you bank with you might even be able to upload a copy of the email cancelling the order straight to the website.
I wish that watch were 38mm?
chicharo
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Re: Bad experience with jomashop

Post by chicharo »

Second time this week :(
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