I have a VSA Night Vision 241569. Great watch and I got for an even greater price. Unfortunately, it was missing a link, so it's snugger than I am comfortable with.
Looking on VSA's website I see they sell replacement bracelets and bands, but I didn't see an option for just a link. The Night Vision has proprietary lugs, a 10mm center notch on a 22mm width, so finding replacement aftermarket straps would be difficult.
I decided to shoot VSA an email and asked about the possibility of purchasing a link. I'll let the e-mail chain finish the story:
VSA wrote:Good Afternoon Matt,
I would be happy to assist you with a replacement link for your timepiece. Please attach a clear photo of the front and back of your watch to this email for further assistance.
Sincerely,
Margo
Customer Support
Victorinox Swiss Army
Me wrote:Margo,
Thank you for the reply.
Attached are the requested photos.
Thanks,
Matt B
http://www.manontime.com
Outstanding customer service. This definitely puts them high on my "buy from" list and makes their products more attractive now.VSA wrote:Hi Matthew,
Thank you for the photos. Based off the photos you provided, your timepiece is the "Night Vision" model. Please confirm your shipping address and phone number and as a courtesy, I will send you two replacement links.