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Re: River Edge Jewelers

Posted: Sat Feb 04, 2023 12:15 pm
by TheJohnP
BruceR wrote: Sat Feb 04, 2023 11:54 am I had a bad experience with RiverEdge. It's worse than I'll describe here, but let's just say a Ball watch with a broken tritium tube and misaligned hour/minute hands was considered by RiverEdge to be "normal wear and tear" and not something covered under warranty. Fortunately, Ball disagreed and proved that they're a great watch company.
Sorry about your experience and lack of support from the AD.
Glad to hear that Ball made things right.


We no longer have any relationship with River Edge as a forum, FYI.